Support our UK clients and their customer base by handling telephone follow-ups, checking onboarding documentation and keeping day-to-day operations running smoothly.
We're growing our Telesales and Support team to work alongside our UK clients in serving their own UK customer base. You'll check onboarding documentation for accuracy, follow up on leads by telephone, and help keep each client's operational flow efficient and well organised. Full training on both our systems and our clients' bespoke platforms is provided, along with ongoing support.
This is a full-time role worked on UK hours, so it involves shift rotation, and occasional Saturday cover forms part of the contract. The position is primarily home-based, though you'll be asked to come into the office from time to time. Please note the employer reserves the right to move the role to full-time office-based working in future.
We're looking for team players who collaborate well with colleagues even while working mostly from home. You'll need to be computer literate, with a confident grasp of written and spoken English. Previous experience in a telephone-based sales or customer support role is an advantage.